Service Charter

The Spa Complex Vescine, located in the valley of the Garigliano, offers the possibility to carry out a range of treatments for the care of mental well-being.

The thermal waters-sulfur-bicarbonate-alkaline (54°) used for baths, mud baths, whirlpools and inhalations are also effective in the treatment of skin diseases, respiratory, musculoskeletal, gynecological problems.
The spa complex is equipped with the most modern facilities in support for the patient and for physicians who provide their services here.
In support of the thermal structure, the recently refurbished hotel, with a bar and restaurant.

The Spa Complex has five branches affiliated with the National Health Service and the INPS: Inhalation treatments, Mud, bath-therapy, insufflation, vaginal washes.
The medical specialists, who offer their collaboration, using the equipped medical studies to carry out any examination and / or diagnostic test, are: ENT, Dermatologist, Cardiologist, Orthopedic and Gynecologist.
The Spa also offers beauty treatments and massage therapy.

The Spa Complex Vescine opens in the period between May and November and performs its services in the days from Monday to Saturday at the following times:

SERVICE MON – SAT
Acceptance 07:00 – 13:00 16:00 – 19:00
Inhalation treatments 07:00 – 13:00 16:00 – 19:00
Mud 07:00 – 13:00
Whirlpools 07:00 – 13:00
Tubal insufflation 07:00 – 13:00
Massages* 07:00 – 13:00 16:00 – 19:00

*By reservation only

MEDICAL MON WEN THU FRI SAT
Otolaryngologist 08:00 – 12:00
Dermatologist 08:00 – 12:00
Orthopedic  – 08:00 – 12:00
Pneumologist  08:00 – 12:00

Notes: For the entire month of May, the Spa Complex Vescine takes place only during the morning.
In November, the afternoon schedule will be held from        15.00 to 18.00.

The patient may proceed with the booking of care (if necessary):

  • directly to the clerk
  • by phoneù
  • by email

The cares that require reservation are:

  • the mud-bath-therapy
  • massage therapy
  • vaginal irrigation
  • aesthetic treatments

To make spa treatments through the National Health Service (NHS), you should contact your GP who will issue the prescription form of the NHS
The prescription is valid for the whole year.
Every year the NHS gives only a series of treatments.
If you make the spa treatment at your own expense you do not need any prescription although it is advisable to first consult your doctor.

DOCUMENTS REQUIRED TO ACCESSING THE SERVICES

  • Authorization completed by the physician in all its parts for services in NHS;
  • Identity Card;
  • Any pieces of exemption;
  • The request of the specialist in case you carry out private examinations;
  • Health insurance card.
    Some services require fasting and, for some of them, there are special preparations obtainable on the desk

CHECKING THE SATISFACTION OF USERS

The Management of Spa periodically checks the adjustment of the organization through the suggestions and complaints of users: Users are welcome to use the form “Customer Satisfaction Survey”.
The Spa applies a Quality Management System according to the UNI EN ISO 9001:2008.

FOR FURTHER INFORMATION, PLEASE REFER TO THE CHARTER OF SERVICES AVAILABLE IN THE CENTER AT THE ACCEPTANCE DESK.